Sometimes you just have those "weird" days. For the past 24 hours, everything has been been...MORE. More exhaustion...more everything. We're in "mandatory" overtime at work until July 10th. I have been working an average of an hour of OT per day...not too bad but when you add it up I'm growing weary. Anyway...my nightmares have come true and I am living in Tech Support World. My internet, tv and telephone have been on the fritz at home and I have been slowly going crazy. I have called Insight no less than 7 times over the past 2 weeks and I have become just as frustrated as the people I talk to from AT&T every day. Anyway, last night the internet was down (as usual) so I became my own worst caller because I'd simply had enough. The phone line went down too and that is CRUCIAL to my mom. Anyway, they're coming out here tomorrow to *hopefully* fix the problem so we'll see. I woke up this morning to my mom calling me on my cell phone...to let me know that my nieces were here, the phone is working, the TV is down, and the girls need the computer NOW if the internet is working. I tell her I'll be down in a few minutes...I'm just waking up...she said ok. I stayed in bed with the intention of being there for at least 10 more minutes. Meanwhile, I hear Maggie (the youtube addict) prowling around the upstairs by my room. I hear her go in the bathroom, turn on the water for a really long time, then *knock knock*
"Cioci Jennifer?"
"Yes, Maggie...I'll be out in a minute..."
"Is the computer working?"
"I don't know yet...I just woke up...I'll be out in a minute..."
"Oh, okay..."
4 minutes go by. Repeat. Except this time while I'm hearing her prowling around the bathroom, I hear my epilady go off. I never use the damn thing...it's really painful...but I leave it in the bathroom anyway. So I hear it go off and all I can think about is "OMG, is Evelyn up here?!?!". The damn epilady has 16 sets of tweezers and goes REALLY fast so I was just thinking this child better not put this thing near herself or her sister. LMFAO. I get up and get dressed as fast as I can. 2 minutes go by and I hear the knocking. I fling open my door with the computer in my hand...
"Yes, Maggie, the computer is working. And you're already driving me crazy."
"Oh, okay, good morning!"
I'm putting on my makeup and I take the cap off my eyeliner. It is smooshed. I look over and there is a clothing tag bent in half, made up to look like a gift tag and has words written on it...IN MY EYELINER. :-) I asked both of the girls, found the culprit (she admitted it...gotta love Maggie...), lectured her and tried to help my mom with the tv. I pressed the power button on the cable box and it came right on. I rolled my eyes and went to work.
Every day, I go to the Marathon station up the street and get coffee. It has just come to my attention that the little old lady who waits on me every morning is getting hit on by a little old man who's there almost every day when I am. They apparently have a cute little friendship where she calls to let him know if gas is going up (so he can gas up before they do it LOL), and he brings her pastries. It's the cutest thing ever. She blushed this morning as she put her bag of donuts on the shelf, and as he left she said to me "He brought me donuts! Wasn't that nice!". *squee* Old people are cute.
I realized on the way to work that I was sadly short on that wonderful smokeable plant. I hoped that my smoking buddy would be at work, but of course he wasn't. It turned out to be a BRUTAL first half of the day...the we had time between calls but the callers were just DUMB and ANGRY. (a bad combo, for those of you who have worked tech support...) I decided to take a long lunch and told my TL I'd be back by 5:30. I adjusted my attitude properly and went back to work. The first call I took after my lunch ended up lasting 1 hour and 10 minutes. Luckily I was speaking with someone from another department at AT&T rather than the customer themselves. The issue we were working on was one that was really complicated and involved a lot of dead air, which we were happy to fill with laughter and jokes about how nobody really knows what they're doing in this place. After this insanely long call, we were completely unable to resolve the issue at hand and had absolutely no leads as to how to fix it. We worked our asses off and were completely abandoned by other departments. It was a huge waste of time but it was better than talking to a bunch of idiots. Anyway, the night went on and I ended up working 2 hours of OT. I feel that I'm getting hit on by one of my coworkers. No details, but this guy has made it clear that he is interested in "someone". He's been paying a lot of attention to me in chat, and has clearly been "up to something" for the past few days. Tonight, he made a pass at me and I semi-diverted. If he wants to hang out with me...he can talk to me about it in person. ;-) Of course I'll just let him think I'm hard to get (for the first time ever LOL) and he can jump or not. So now I'm home...just got done playing a couple of games of Magic with Rob. Kari is still avoiding me. Sooooo awkward. I don't know why she's avoiding me...I took them both off my facebook this week but that was only because I'm trying to stay out of their personal lives. Kari knows how I feel...that I do want her as a friend but that it hurts when I know what she and Rob are up to. So maybe it's better we don't talk...I don't know. I'm glad that Rob and I are on good terms but Kari's behavior has really saddened me. So...I have to go to bed now so that I can be up early for Insight to come (hopefully) fix whatever is going on with our services. I am officially taking a mental health day...I deserve it.